frequently asked questions:
What is your enquiry regarding? Click on one of the four categories below:
At The Venue
After The Event
Q. How do I pay for the conference?
A. You can choose to pay by credit card or invoice at the checkout page. If your company uses purchase order numbers, please have the number ready when you book, as invoices are generated automatically.
Q. I don’t have my Purchase Order number yet. Can I still register for the conference?
A. Yes - please put your initials in the box (rather than your PO number) and then email email@example.com once you have it. You will then be sent a revised invoice with the PO number attached.
Q. Who should I make the Purchase Order out to?
A. Haymarket Media Group Limited Please click here for our full supplier details.
Q. Are there discounts available for a group attending?
A. For most events, we offer a discount for 3 or more attending. Please email firstname.lastname@example.org for details. Please note that discounts are available on the full rate only and cannot be used in conjunction with any other discount, such as the early bird discount.
Q. When will the presentations be made available?
A. Presentations will be made available after one week following the conference. The links to the presentations will be emailed to you when they are ready. Please note that this is subject to speaker disclosure and not all presentations may be available.
Q. Can I get a copy of the delegate list before/after the event?
A. We do not disclose our delegate lists in advance or after the event. We do, however, have the delegate list available on screens at the event itself. Please ask a member of staff to show you where the list is.
Q. I can no longer attend the conference. Can a colleague come in my place?
A. Yes. Please email email@example.com with your colleague’s name, email address, job title and whether they have any dietary or access requirements and we will substitute them in your place.
Q. I can no longer attend the conference and cannot send anyone in my place. Can I cancel?
A. If you cancel at least 20 days before the event, you will get a credit/refund LESS our administration fee of £99 (no VAT). We do not accept cancellations within 20 days of the conference date. However, you can send a replacement delegate at no additional charge.
Q. I haven’t received a final email confirming the details for the event. When will this be sent?
A. You will receive joining instructions one week prior to the event with the final details. Please check your spam folder for an email from firstname.lastname@example.org if you have not received it before the event.
Q. I haven’t received/when will I receive my invoice?
A. All invoices/VAT receipts are sent out by email within 48 hours of the booking being made.
Q. How can I pay for my invoice?
A. You can pay by credit/debit card or bank transfer. Your invoice will have instructions on how you can pay.
Q. I won’t be able to attend the conference, can I buy the speaker presentations?
A. Yes, speaker presentations are available to purchase on most of our conferences subject to speaker disclosure. Please contact email@example.com .
At The Venue
Q. How can I book accommodation for this event?
A. Accommodation is not included in the event booking price.
To book a room at preferential rates of $109 per night, including breakfast and wifi (subject to 17.4% tax) at the Inn of Chicago, please call reservations on 312-787-3100 , quoting 'Haymarket Media Group' or book directly here .
Q. Is there W-Fi available at the venue?
A. Yes, free Wi-Fi is available at our venues. Details of how to access the network will be given in your delegate pack.
After The Event
Q. How can I access the speaker presentations after the event?
A. You will automatically be sent links to the presentations approximately one week after the event. Please note that some speakers are unable to share their presentations.
Q. I am interested in speaking at one of your events. Who should I contact?
A. Please email firstname.lastname@example.org with information about the subject you would like to speak about, the name of the conference and some background information on yourself.
Q. How can I get involved as a sponsor?
A. To find out more about how to become a sponsor or exhibitor and to hear about our customised packages which offer you a full range of promotional opportunities, including pre-event brand exposure, please email email@example.com
What do attendees say?
Senior Vice President
“It was a great get together of both technical and operational experts, a good blend of hands-on engineering and real world folks out there. For this event in particular, there was great open dialogue on the trends in repair, maintenance and inspection of blades.”
Eastern Regional Manager
"I’ve been actually encouraging our asset managers and people who don’t understand the wind business to go to your conferences because in 15 years that’s the most I’ve learned about blades, in 15 years of the wind industry."